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If we think of leadership as a gift that we offer to each other, rather than a fixed title or a hierarchy, we can help our team expand their potential for change.
Frameworks have an important role in democratising knowledge, supporting collaboration and accelerating outcomes, but not at the expense of creative, fit-for-purpose outcomes that make a compelling difference.
Service Envelopes are a simple model for describing how service interactions unfold over time, based on a technique audio designers use to shape sound waves.
In this post, we explore how Benedict Anderson's idea of "imagined communities" suggests ways to align culture and strategy.
Adapting to the situation at hand is a long-standing human trait. We believe there's a clue in this adaptability for teams playing a long game of strategic change.
Over-building is a creative approach to product or service development that can make it easier to balance the long view with a bias to action.
When we build something new we’re operating in the realm of the unknown. Teams that weave insight into their working practices gain a counterbalance to this uncertainty.
In a complex world with so many seemingly intractable problems, it often seems like action bias is the only option for heroic leadership. Our practice frequently teaches us that this isn’t enough.
Large-scale transformations are one of the most significant undertakings many organisations will embark on. By nature of their scale, length and scope, they will test your strategic vision, cross-divisional boundaries, execution capability and stamina.
Case studies
GOV.UK is the UK Government's digital transformation agency. As an independent consultant prior to founding Path, founder Jaimes Nel led strategic design and user research for HMRC's (the UK tax agency) content transition to GOV.UK in 2013/2014.
Every team needs and wants to move fast. One way to speed up is to maximise the use of frameworks to manage information and decision-making.
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We believe that health, creativity and productivity go hand in hand and we’re committed to building our business on that basis.
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What is your Mode of Change?
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